So, what does that mean? You're no longer a number; you're our guest.
With our years of experience working in Key West we know each local vendor and every tour, and we only select the very best for you. You can rest assured you're in good hands and will experience the very best Key West has to offer. We guarantee it!
Payment Details & Cancellation Policy
All products require payment in full by credit or debit card, unless otherwise stated on the product detail page during the time of purchase. You may reserve and pay online with confidence as this website takes every precaution to protect our users' information.
When users submit sensitive information via the website, high-grade 256-bit encryption is protecting your transactions, all information and your privacy.
You will receive an email confirming your credit card charge immediately after submitting your reservation that will contain the tour information and order number **This is not your confirmation number** You will be sent a Confirmation Email with unique Confirmation Number via the email address you provide us. Your tour times and all details will be listed. If you are interested in making a reservation more than 30 days out from your arrival date, or if you have any questions, please contact us via email at firstname.lastname@example.org or by phone 305-901-5400.
- All reservations are 100% refundable with 24-Hour Notice given by phone or email during normal business hours prior to any scheduled activity.
- All Tours cancelled by the Tour Provider (Vendor) or cancelled due to weather or Acts of God are 100% refundable.
- Should you cancel within the 24-Hour window, the amount of your tour will be credited to your account for future use with Key West Tour Company or any affiliated websites listed below.
- No Shows: No-call, no-shows will not be issued a refund or credit.